FAQ

Do you ship internationally? 

Yes! L*SPACE ships to over 65 countries and regions listed below. Please visit our International Shipping policy for more details.

Antigua and Barbuda / Argentina / Aruba / Australia / Austria / Bahamas / Barbados / Belgium / Belize / Bermuda / Bolivia / Brazil / Canada / Cayman Islands / Chile / Colombia / Costa Rica / Cuba / Curaçao / Denmark / Dominica / Dominican Republic / Ecuador / El Salvador / Fiji / Finland / France / Germany / Greece / Greenland / Guatemala / Holy See / Iceland / Ireland / Isle of Man / Israel / Italy / Jamaica / Japan / Liechtenstein / Luxembourg / Martinique / Mexico / Monaco / Montserrat / Netherlands / Netherlands Antilles / New Zealand / Nicaragua / Norway / Poland / Portugal / Saint Kitts And Nevis / Saint Lucia / Saint Martin / Sint Maarten / Spain / St. Vincent / Sweden / Switzerland / Trinidad and Tobago / Turks and Caicos Islands / United Kingdom / United States / Venezuela / Virgin Islands, British

How fast will I get my order?

Depending on the shipping method you chose, domestic orders within the U.S. typically arrive within 2 – 5 business days. International orders arrive anywhere between 7 – 15 business days.

When will my order ship?

Orders placed before 2PM PST Monday-Friday will be shipped same day. Orders placed after 2PM PST will be shipped the following business day.

Where will my order ship from?

Orders are shipped from Southern California.

Can I return my order?

At L*SPACE we guarantee 100% customer satisfaction. If you are unsatisfied with your purchase, you may return the item for a refund within 30 days of receiving of your purchase should it meet the requirements on our returns page.

I forgot to use my discount code. Can it be applied to my order?

Please contact our customer service team ASAP.
Hours: Monday – Friday 6:00 AM – 5:00 PM Pacific Time
Emailcustomerservice@lspace.com
Phone: (855) 330-9408
Chat Available

Can I exchange my order?

We do not offer direct exchanges. If you want to exchange an item, please follow the return process here for the unwanted item(s) for a full refund and then make a new purchase for the desired item(s). 


How do I create a return?

Please follow the instructions on our returns page.

When will I get my refund?

Please allow up to 10 business days from the receipt of your return to be processed and your refund issued. We will notify you once your return has been processed and your refund has been issued.

Where do I send the items I wish to return?

Before you ship your return, please make sure you have followed the return instructions on our returns page. Please send all return packages to:

L*SPACE RETURNS
16902 Von Karmen
Suite A
Irvine, CA 92606

Can I change my order?

While we can't make changes to orders that have already been placed, we can cancel an order as long as it hasn't shipped. A new order can then be placed with any necessary changes. Please contact us for assistance.

How do I take care of my bikini?

Washing machines can be a swimsuit’s worst enemy! Like all delicates, shape, color and fit are best preserved if hand washed with a drop of light detergent in cold water. Lay flat to dry. Avoid getting excess oils and lotions as it can be harmful to your swimsuits! Make sure to rinse and wash ASAP if you do.

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