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Returns & Exchanges

 

**Warehouse Flash Sale & GILT CITY orders – All sales are final. No refunds or exchanges. No exceptions.

At L*SPACE we guarantee 100% customer satisfaction. If you are unsatisfied with your purchase, you may return the item for an exchange or refund within 30 days of receiving of your purchase.**

The product must be returned in original condition. Worn, washed or otherwise used products will not be accepted. All products must also have the original tags and/or sanitary liner intact. Exchanges are only for defective, damaged, or incorrectly shipped items. Please do not return merchandise for an exchange until you have spoken to our customer service department. We do not do direct exchanges. Returning the item will result in a refund.

We offer a limited warranty on our products. If there is an issue of receiving the wrong item or you have an item that is defective beyond normal wear and tear please contact our Customer Service team at customerservice@lspace.com or by calling us toll free at 1 (855) 330-9408.

Unfortunately, we cannot accommodate returns or exchanges for International orders at this time.

 

Instructions for Sending Your Return Back to L*SPACE **

  1. Fill out the form below with your e-mail address and order number. 
  2. Select the item(s) and reason you would like to return.
  3. Select your box size and "Print Pre Paid Shipping Label" and continue. 
  4. A USPS shipping label will be generated. Please print the shipping label and the return form. Place your items and return form back in your package and attach the shipping label to the outside, then drop off at your nearest Post Office. Remember to keep your tracking number!
  5. Please allow up to 10 business days from the receipt of your return to be processed and your refund issued.
  6. We will notify you once your return has been processed and your refund has been issued.

Fill out the fields below to start the refund/exchange process

**If you return any items from the Warehouse Flash Sale or GILT CITY, we will ship the item back to you and you will be charged for shipping.