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Shipping Policy

Orders placed on LSPACE.com can be shipped to the continental U.S., Alaska, Hawaii, and U.S. Territories, and most international countries.

Orders placed before 1:30PM PST Monday-Friday will be shipped same day. Orders placed after 1:30PM PST will be shipped the following business day, excluding holidays and weekends. Please allow 7-10 days to receive your order.

Any orders over $500 will require an adult signature upon delivery. Please email customerservice@lspace.com with any questions.

Please note that FedEx orders cannot be shipped to a P.O. box or APO/FPO address, Puerto Rico or Guam.

Transit Times

Our transit times are based on USPS and FedEx posted delivery days and we cannot guarantee receipt of your order in the stated number of days if there are carrier issues, inclement weather or other factors out of our control.

All orders placed on Facebook or Instagram platforms may require additional time to process. Please email customer service with questions.

Domestic Shipping

Standard Ground (3-7 business days) FREE

Second Day (1-3 business days) $15.00

Overnight (1-2 business days) $25.00

    International Shipping

    International orders ship FREE for orders of $200 or more!

    International Orders under $200: 

    DHL Worldwide Express (CANADA ONLY) - Calculated at checkout: 2-6 Business Days

    DHL Worldwide Express (REST OF WORLD*)- Calculated at checkout: 2-6 Business Days

    LSPACE ships to over 65 countries and regions listed below. Plus, we offer free international shipping for orders of $200 or more! 

    Antigua and Barbuda / Argentina / Aruba / Australia / Austria / Bahamas / Barbados / Belgium / Belize / Bermuda / Bolivia / Brazil / Canada / Cayman Islands / Chile / Colombia / Costa Rica / Cuba / Curaçao / Denmark / Dominica / Dominican Republic / Ecuador / El Salvador / Fiji / Finland / France / Germany / Greece / Greenland / Guatemala / Holy See / Iceland / Ireland / Isle of Man / Israel / Italy / Jamaica / Japan / Liechtenstein / Luxembourg / Martinique / Mexico / Monaco / Montserrat / Netherlands / Netherlands Antilles / New Zealand / Nicaragua / Norway / Poland / Portugal / Saint Kitts And Nevis / Saint Lucia / Saint Martin / Sint Maarten / Spain / St. Vincent / Sweden / Switzerland / Trinidad and Tobago / Turks and Caicos Islands / United Arab Emirates / United Kingdom / United States / Venezuela / Virgin Islands, British

    INTERNATIONAL CUSTOMERS PLEASE NOTE:

    Signature is required for all deliveries and DHL will coordinate delivery with you directly by notifying you when they plan on delivering your order. You will have the option to have DHL change your delivery instructions with one of the following choices.

    • Schedule Delivery (Alternative Days or Time)
    • Leave in Safe Place Options
    • Leave with a Neighbor
    • Alternate Address
    • Vacation Hold
    • Collect from a DHL Express Service Center

    Please note, all international packages may be subject to duties and taxes and is not included in the price at checkout. L*Space cannot reimburse customs in any capacity and is not liable for reimbursing or refunding customs. These fees are charged by the country of import so we have no control over any customs/duties fees associated with your order. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more info or visit simpleduty.com/import-calculator. At this time, we do not have the ability to estimate taxes and delivery before delivery. Canadian customers can use this website to estimate Duty & Taxes.

    Duty is a tariff payable on goods imported. Your ship-to country collects duty and taxes on imported goods, on behalf of the Government. The rates of duty are established by the Department of Finance and can vary significantly from one product to another and one country to another. Customs and duties are based on various factors, but specifically: Country of Origin (manufacturing and textiles), and value of an item (original value, even if the item is on sale).

    There can be additional fees upon delivery beyond taxes and duties.

      Still Have Questions?  Get in touch with us, we're here to help!

      Missing Packages

      If your package has been marked as delivered but cannot be found we ask that you please first make a official claim with USPS or FedEx before reaching out to customer service. 

      Customer Service Hours

      Monday – Friday 8:00 AM – 5:00 PM Pacific Time 
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